KHUSHI UJJAIN CABSLast Updated: September 14, 2026 • DPDP Act 2023 & Rules 2025 • Data Fiduciary: KHUSHI UJJAIN CABS • Valid for khushiujjaincabs.com/privacy-policy.
KHUSHI UJJAIN CABS, 38, Shanti Parisar, Behind Suman Garden, Nagjhiri, Ujjain, Madhya Pradesh – 456010. Operates www.khushiujjaincabs.com. Cabs Network is a unit of KHUSHI UJJAIN CABS (KUC). Full legal identity (§1 of registered policy): Proprietorship (Proprietor: Somesh Pal), Travel Agency, Udyam No. UDYAM-MP-49-0110795, Ujjain Madhya Pradesh, India. Phone: +91 70000 67207.
Booking (Local/Outstation/Airport/Monthly), passenger/agent/driver/vehicle-owner registration, leads/duties, DL/RC/PAN/Aadhaar upload, location services, support. 18+ only.
Account/profile, trip/lead/duty, KYC docs (DL/PAN/RC/permit/insurance + Aadhaar where permitted), GPS (foreground + button), device/IP/cookies, support/OTP metadata. Online payments are processed by Razorpay — card/bank data hum store nahi karte.
Account, trip matching, safety/verification, OTP/booking alerts, legal compliance, improvement. Consent where required; withdraw via Platform/contact.
OCR/API assist only — final decision by our authorised verification team. Badge = process actually completed.
Only where legally permitted via authorised process / Offline XML/ZIP; minimised/masked/encrypted; never public; badge only per actual process. Website flow: Aadhaar + captcha → provider OTP → OTP + Share Code (format/validity as shown at verification time) → masked XXXX XXXX XXXX.
No sale. Limited user sharing, contracted providers (cloud/SMS/WhatsApp/maps/KYC/Razorpay-payments), lawful disclosure, business transfers. Security controls + breach process. Retain only as needed, then delete/anonymise.
No fixed "7 years for everything" — each category retained only as long as its purpose or a specific legal requirement needs, then deleted/anonymised.
Access, correction, erasure, grievance, nomination; cookie controls; emergency info; operational comms; user duties (genuine docs, no OTP sharing); policy updates.
Name: Somesh Pal
Email: support@khushiujjaincabs.com
Phone: +91 70000 67207
Address: 38, Shanti Parisar, Behind Suman Garden, Nagjhiri, Ujjain, Madhya Pradesh – 456010
We acknowledge complaints within 24 hours and resolve within timelines under DPDP Rules (or as prescribed). You may escalate unresolved issues to the Data Protection Board of India.
For questions, rights requests, or grievances: support@khushiujjaincabs.com
Last Updated: September 17, 2026
1. Service: Local / Outstation / Airport / Monthly cab bookings in and around Ujjain. A booking is confirmed by call/WhatsApp or website lead — the driver or operations team confirms the final fare before pickup.
2. Fare: Website estimates are indicative only. Toll, state tax and parking are extra (payable direct). Night allowance ₹300–500. Calendar-day billing; past midnight counts as the next day.
3. Payment: Online advance via Razorpay (UPI/cards/netbanking) or pay the driver in cash/UPI after the trip. Advance is adjusted against the final fare.
4. Customer duties: Provide correct pickup/drop/time, 18+ bookings only, behave respectfully with the driver, cause no damage to the vehicle. Trips with false information may be cancelled.
5. Liability: We provide verified drivers and serviced vehicles; liability for road accidents/force-majeure (strikes, weather, government restrictions) is limited to actual loss. Complaints: support@khushiujjaincabs.com.
Last Updated: September 17, 2026
1. Advance & refund: Advance paid online (Razorpay) — cancel 3+ hours before pickup = full refund in 5–7 working days via the same mode. Cancellation within 3 hours may incur driver costs (max ₹200 local / one-way dead-km outstation), deducted before refund. No advance taken = pay after the trip, nothing to refund.
2. Free cancellation: Cancel 3+ hours before pickup = zero charge. Cancellation within 3 hours may incur driver costs (max ₹200 local / one-way dead-km for outstation) — informed in advance.
3. Cancellation from our side: If no cab/driver is available, any advance taken is refunded in full within 5–7 working days via the same mode, or free rescheduling — customer's choice.
4. Refund contact: support@khushiujjaincabs.com — send booking date, pickup/drop and amount.