Safe, Affordable Cab — Local / Outstation / Airport

Privacy Policy - KHUSHI UJJAIN CABS & Cabs Network

Last Updated: September 14, 2026 • DPDP Act 2023 & Rules 2025 • Data Fiduciary: KHUSHI UJJAIN CABS • Open full 22-section policy (khushiujjaincabs.com/privacy-policy + cabsnetwork.in/privacy-policy)

1. Who are we? KHUSHI UJJAIN CABS, Ujjain MP. Operates khushiujjaincabs.com + cabsnetwork.in (CabsNetwork Partner). Full §1

2. Scope: Booking (Local/Outstation/Airport/Monthly), passenger/agent/driver/vehicle-owner registration, leads/duties, DL/RC/PAN/Aadhaar upload, location services, support. 18+ only. Full §2

3. Data: Account/profile, trip/lead/duty, KYC docs (DL/PAN/RC/permit/insurance + Aadhaar where permitted), GPS (foreground + button), device/IP/cookies, support/OTP metadata. No card data. Full §3

4-5. Use & consent: Account, trip matching, safety/verification, OTP/booking alerts, legal compliance, improvement. Consent where required; withdraw via Platform/contact. Full §4-5

6. Verification: OCR/API assist only — final decision by authorised admin. Badge = process actually completed. Full §6

7. Aadhaar: Only where legally permitted via authorised process / Offline XML/ZIP; minimised/masked/encrypted; never public; badge only per actual process. Website flow: Aadhaar + captcha → provider OTP → OTP + Share Code (as shown at verification time) → masked XXXX XXXX 1234. Full §7

8-11. Sharing/security/retention: No sale. Limited user sharing, contracted providers (cloud/SMS/WhatsApp/maps/KYC), lawful disclosure, business transfers. Security controls + breach process. Retain only as needed, then delete/anonymise. Full §8-12

13-22. Rights/cookies/safety/breach/duties: Access, correction, erasure, grievance, nomination; cookies controls; emergency info; operational comms; user duties (genuine docs, no OTP sharing); policy updates. Full §13-22

Grievance Officer: Somesh Pal, somesh.pal85@gmail.com, 7000067207, Ujjain. → Data Protection Board if unresolved. Full §21-22

Terms of Service - KHUSHI UJJAIN CABS

Last Updated: September 17, 2026

1. Service: Local / Outstation / Airport / Monthly cab bookings in and around Ujjain. A booking is confirmed by call/WhatsApp or website lead — the driver/admin confirms the final fare before pickup.

2. Fare: Website estimates are indicative only. Toll, state tax and parking are extra (payable direct). Night allowance ₹300–500. Calendar-day billing; past midnight counts as the next day.

3. Payment: We do not take online advance currently — pay the driver in cash/UPI after the trip. (If advance collection starts, the Refund section below applies.)

4. Customer duties: Provide correct pickup/drop/time, 18+ bookings only, behave respectfully with the driver, cause no damage to the vehicle. Trips with false information may be cancelled.

5. Liability: We provide verified drivers and serviced vehicles; liability for road accidents/force-majeure (strikes, weather, government restrictions) is limited to actual loss. Complaints: 7000067207 / somesh.pal85@gmail.com.

Cancellation & Refund - KHUSHI UJJAIN CABS

Last Updated: September 17, 2026

1. Current rule: We do not collect online advance, so no refund question arises — pay after the trip.

2. Free cancellation: Cancel 3+ hours before pickup = zero charge. Cancellation within 3 hours may incur driver costs (max ₹200 local / one-way dead-km for outstation) — informed in advance.

3. Cancellation from our side: If no cab/driver is available, any advance taken is refunded in full within 5–7 working days via the same mode, or free rescheduling — customer's choice.

4. Refund contact: somesh.pal85@gmail.com / 7000067207 — send booking date, pickup/drop and amount.